Privacy policy
Welcome to NUVUXA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
Full Name, Email Address, Phone Number, Shipping Address, Billing Address, Payment Information (processed securely through third-party payment gateways), Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
IP Address, Device Information, Browser Type, Operating System, Website Usage Data, Pages Visited, Time Spent on the Website, Referral URLs
2. How We Use Your Information
We use your information to:
Process and deliver your orders, Verify payments, Provide customer support, Send order confirmations and shipping updates, Improve our website and shopping experience, Personalize product recommendations, Prevent fraud and unauthorized transactions, Respond to inquiries and complaints, Comply with legal obligations
With your consent, we may also send promotional emails, offers, and updates. You may unsubscribe at any time.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences, Keep you logged in, Analyze website traffic, Improve website performance, Personalize your shopping experience, Measure advertising effectiveness
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. Third-Party Services
We may use trusted third-party service providers to operate our business, including:
Payment gateways, Shipping and logistics partners, Analytics providers, Marketing platforms, Customer support tools, Website hosting providers
These providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws.
Please note that third-party websites and services have their own privacy policies, and we are not responsible for their practices.
5. Payment Security
We do not store your complete debit card, credit card, UPI PIN, or banking credentials.
Payments are processed securely through certified third-party payment providers using industry-standard encryption and security measures.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Data Retention
We retain your information only for as long as necessary to:
Fulfill your orders, Provide customer support, Maintain business records, Resolve disputes, Comply with applicable legal, tax, and regulatory requirements
When information is no longer required, it is securely deleted or anonymized where appropriate.
8. Customer Rights
Depending on applicable laws, you may have the right to:
Access your personal information, Correct inaccurate information, Request deletion of your personal information, Withdraw consent for marketing communications, Request a copy of your stored information, Lodge a complaint regarding the processing of your data
To exercise these rights, please contact us using the details below.
9. Children's Privacy
Our website is not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children.
10. International Data Transfers
If your information is processed or stored outside India by our trusted service providers, we will take reasonable steps to ensure it receives an appropriate level of protection in accordance with applicable laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any updates will be posted on this page along with the revised Effective Date. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Store Name: Nuvuxa
Email: teamnuvuxa@gmail.com
Phone: +91 8436189468
Business Address: West Bengal
Applicable Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, including applicable data protection and consumer protection laws. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the courts located in West Bangal.
Last Updated: 15/7/26